Return and Refund Policy

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We want you to be completely satisfied with your purchase from us. If, for any reason, you wish to return an item, you have the right to do so within the following guidelines:

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Cancellation Period:

You have 14 days from the date of receipt to notify us that you wish to cancel your purchase. After notifying us, you have an additional 14 days to return the item to us.

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Return Conditions:

For the return to be valid, the item must be in the same condition as when you received it. The item should be unused, in its original packaging, with all accessories and any seals intact. We reserve the right to deduct reasonable compensation for any decrease in value if the item has been used or damaged beyond a normal check.

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How to Notify Us of Cancellation and Return:

1. Contact our customer service within the 14-day cancellation period after receiving the item to inform us of your cancellation.

2. We will provide you with instructions on how to safely and efficiently return the item.

3. After we have received and checked the item, you will receive your refund within 14 days.

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Exceptions to the Right of Cancellation and Return:

Please note that certain items and services may be exempt from the right of cancellation and return according to applicable laws. This may include custom-made products or items that cannot be returned due to health and hygiene reasons if the seal is broken. Check our terms and conditions for detailed information.

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We appreciate your understanding and cooperation regarding our cancellation and return procedure. If you have any questions or need further assistance, our customer service is always available to assist you.